Airbus Werkstouren

at Hamburg, Bremen, Stade




Lets Visit Airbus | FAQ

Before booking - frequently asked questions, tips, visitor rules

  • The minimum age is 14 years for all participants (no exceptions).
  • Guided tours are not suitable for wheelchair users and people with mobility issues.
  • Please wear closed, sturdy shoes.
  • Video and audio recordings, as well as the use of mobile phones are not allowed in the factory. Mobile phones need to be switched off throughout the tour.
  • Please always adhere to the the instructions of the tour guide or works security staff.
  • During the tour visitors may not leave the group. If you decide to leave the group and works security have to be involved, you will be charged the costs.
  • At the beginning of the tour identification badges and in some cases a personal audio guide will be issued. At the end of the visit both must be returned to the tour guide fully intact. Should we issue you with an audio device, you can use your own headphones with 3.5 mm jack plug.
  • Touching aircraft components and/or the aircraft is not permitted. Smoking, eating and drinking is not allowed in the hangars. Pets are not accepted.
  • Guests who are intoxicated,are alcoholized (0.0 thousandth) or whose safety cannot be guaranteed for other reasons, cannot join the tour. The access to the site will be decided Airbus Security.
  • In areas of high noise level with the corresponding blue symbol, the use of ear protection equipment is mandatory. You can get this free of charge via the ear protector dispenser at the appropriate entrances. Airbus/Globetrotter assume no liability for loss of hearing, if you do not correctly use this protection.
  • All commercial information of the Airbus group and its business partners which you may receive during the tour is to be kept confidential from third parties. This also applies to internal information, such as for technical and structural equipment, manufacturing methods and procedures.
  • All publications which are available after the factory tour, must be released by Airbus over the Globetrotter Travel Agency GmbH.
  • Airbus as a host and Globetrotter as promoters reserve the right to suspend or cancel tours without replacement even at short notice due to operational or security reasons. No charges will be made in this case, but also no damages can be claimed.

 

In the event of misconduct or disturbance Airbus/Globetrotter can also remove participants from the site during the tour. Airbus and/or Globetrotter do not accept liability for any damage of property and personal injury

In Hamburg, Bremen and Stade, you can book guided tours as usual.

In Hamburg and Bremen it can also still come to short-term appointment changes. We will then contact you i.d.Regel until 5 days before the tour. 

It is obligatory to wear a medical mask in the bus. We also recommend wearing a mask indoors. The best protection is a FFP2 mask. 
Keep your distance. Observe hygiene rules.

We are already accepting reservations for 2024. You can currently book tours on our website until Dec. 23, 2023.

All information subject to change by Airbus or the authorities/country regulations.

To avoid cancellation fees in case of last minute cancellation due to illness we recommend the ticket insurance from Hanse Merkur

  • Individual guests over 14 years of age with valid ID or passport.
  • Groups who, depending on the number of persons, may be allocated to additional tour guides 
  • The minimum age is 14 years (without exception) 
  • Valid original passport or personal ID is required!
  • The guided tours are not suitable for wheelchair users and people with mobility issues (stairs must be climbed and seating is not available)
  • For sites Stade and Bremen: Participants from non- EU countries may require a special permit. Please ensure that you have to inform us before booking.
  • Airbus site tours are not offered for resellers or travel agencies.

In the individual tour offers and in our fast-finder you can find free places without first having to book. Should no free tours be displayed, please change the period or reduce the number of places required. If your requested tour date is not displayed, it is already fully booked. On public holidays and between Christmas and New Year's Eve, there are no guided tours.

Cancellations and reductions of reservations enable that free places become available and you can book a tour e.g. 10-14 days before the date. We are also happy to add you to a waiting list, should your requested tour date is already fully booked. request form.

Site tour Hamburg

Note on implementation:
This tour will take place since April 4th 2022, the most Corona requirements are lifted.

Dates: Mondays to Saturdays at 09:30 am, last tour at 04:30 pm
Duration: approx. 2,5 hours

Aviation tour Bremen | individual guests

Dates: Friday, 15:00
Duration: 2 - 2,5 hours 
Language: german, other languageson request 

Aviation tour Bremen | groups

Dates: Monday - Friday
Time: by individual arrangement, tour start between 10:00 a.m. - 3:30 p.m.
Duration: 2 - 2,5 hours 
Language: german, other languageson request 

The availability for dates in Bremen will not be displayed online.

Dates for individual guests in Stade

On one friday per month.
Duation: 2-2,5 hours

Dates | business visitors Stade

Dates for groups in Stade

In Stade guided tours for groups are available from Monday to Friday at 10:00 or 14:00. Individual appointments by arrangement possible.
In Stade tours are only available for business visitors, not for leisure groups.
The availability for dates in Stade will not be displayed online.

Dates | business visitors Stade - Link Anfrageformular

Number of participants

In Hamburg  a maximum of only 25 participants is possible per tour guide. In Stade and Bremen a maximum of 20 participants is possible. Should your group consist of more than 20/15 persons, then the participants will be divided into several tour groups. Depending on circumstances on the day the tours can be either in parallel or staggered. In the case of small groups or single reservations we reserve the right to add additional participants to the group.  If you would like to have an exclusive group you can request this. 

Number of participants | Booking several part-groups/tours

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20/25 places on guided tours for individual guests we always recommend first booking 20/25 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

Number of participants | Exclusive groups

Exclusive groups

You have the possibility to book a guided tour as an Exclusive Group. Then you can pay a flat rate for the maximum allowed number of participants for that tour. Your tour will not be filled with other people and you remain alone with your participants. Verified price reductions will be taken into account.

Please note that in Hamburg, when using our tour bus, two groups of 25 are guided together in the tour bus but separately at the exits. If you want to be guided here without other guests, you would have to book 2 groups or bring a separate vehicle. However, the introduction usually takes place together in the first hall.

If you have any special wishes, please contact us by e-mail and we will try to find a solution within the scope of possibilities.

language

In addition to German, guided tours are also available in English and French. Should you wish the tour to take place in French or English, this must be notified in advance.

Prices

Note that for the reduced rates a verification will be carried out and in its absence the normal price is to be paid. 
Exclusive tours: The normal price is also applicable for pre-booked "spare places". 

Prices | Site Tour Hamburg

Site Tours Hamburg

Prices per person     Category
€ 24,90    normal price
€ 21,90    Pupil/student/pensioner with verification

Prices | Exclusive Tour in Hamburg

 
Exclusive Tour in Hamburg

Prices   Category 
€ 622,50   Normal price as an inclusive sum (incl. Tour-Bus)
€ 547,50   Normal price (using guest owned bus)
€ 547,50   Reduced price pupil/student/pensioner with verification  (incl. Tour-Bus)
€ 472,50   Reduced price pupil/student/pensioner with verification  (using guest owned bus)

 
note:

Minimum age 14 years old, free places for groups are also not granted. 
1 - 25 persons per tour group. Booking for several tour groups possible.

Details of reduction

reduction   Category
€ 3,-   Reduction per pupil/student/pensioner with verification
€ 75,-   further Reduction per group for using the guest owned bus

 * For 25 persons at the reduced rate the inclusive sum is 547,50Euro and if we use the guest owned bus the regular sum is 547,50 Euro and reduced sum 472,50 Euro.

Prices | Schools Programme Hamburg

Schools Programme Hamburg (from 4th class - maximum 14 years)

Price per tour   Category
€ 475,-   Flat rate for up to 25 People including accompanying adult
 Per 12 children an accompanying aduld is required.

Prices | Site Tours Bremen

Site Tours Bremen

Price per person   
€ 19,90   normal price
€ 16,90   pupil/student/pensioner with verification

Minimum age 14 years. Free places for groups are also not granted

Prices | Exclusive Tour in Bremen

Exclusive Tour in Bremen

Prices per Tour*   Category
€ 398,-  Normal price as an inclusive sum
per € 3,-  Reduction per pupil/student/pensioner with verification

(For 20 people with reduced rates, the flat rate is reduced to 338,- euros)
* all prices including VAT

note:
Minimum age is 14 years, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.
For some groups the site decided about an extra fee €112,50 ans also than a maximum of 15 people

Prices | Site Tour in Stade

Site Tour in Stade

Prices per person   Category
€ 19,90   Normal price
€ 16,90   Pupil/student/pensioner with verification

Minimum age is 14 years. Free places for groups are also not granted

* all prices including VAT

AIRBUS internal: Airbus employees with appropriate ID and their first-degree relatives are free of charge. Then please book the regular prices first and add the Airbus ID numbers, names and, if applicable, family relationship in the comments. You will receive a corrected confirmation after checking.

Prices | Exclusive Tour Stade

Exclusive Tour Stade

Prices per Tour   Category
€ 398,-   Normal price as an inclusive sum
je € 3,-  Reduction per pupil/student/pensioner with verification

For 20 persons at the reduced rate the inclusive sum is 338,-Euro

note:
Minimum age is 14 years, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

Discounts

Pupils/students/pensioner.
Verification is necessary to check and receive the discount.
Receipt of the discount depends not on the booking confirmation but on the on-site verification of the documentation.

Programme | Plant Tour Hamburg

Plant Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the plant with our tour bus Tour and film in the visitor room
  • Plant tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Bustour thru the Airbus plant, for example to the production areas for wide-body aircraft (A330, A350 or A380)
  • Transfer back to the main entrance

Special arrangement Hamburg

  •     For your safety there are distance and hygiene rules as well as a mask obligation (qualified mask, recommendation FFP2 mask) during the whole tour.
  •     There is the obligation to wear a FFP2 mask or a mask with the same or higher protection (§12 of the state regulation) in the tour bus or bus of the factory tour and indoors.
    (Subject to change), Duration approximately 2.5 hours.

Programme | Plant Tour with hygiene regulations Hamburg

Site Tour with hygiene regulations Hamburg

  • The shop and the waiting room are currently closed to visitors, you can purchase a small selection of fan articles at our check-in window.
  • Cashless payment is preferred!
  • We go into to the factory and, as usual, start in the first hall with an introduction and a film.
  • Our tour guides explain the processes on the extensive factory premises to you from our bus, which we will occupy with 24 instead of 50 guests.
  • This gives you an impressive insight into the world of Airbus, despite COVID-19 restrictions.
  • We visit the large halls in which the A320 is assembled and the halls in which the A380 was equipped.
  • You can only leave the bus during the introduction and inspection of the production areas for the wide-body aircraft.
  • For your safety, distance and hygiene rules as well as a mask obligation (qualified mask, recommendation FFP2 mask) apply during the entire tour.
  • There is an obligation to wear an FFP2 mask or a mask with the same or higher protection (§12 of the state regulation) in the tour bus or bus of the factory tour and inside of buildings.
  • The 3 G regulation currently applies in accordance with the Hamburg Corona Ordinance.

 

Duration approximately 2.5 hours
(Subject to change)

Procedure for COVID-19 information | Plant Tour with hygiene regulations Hamburg

Corona-related information about the course of the tour:

  • Disinfectant dispensers are available at check-in and you are welcome to use them.
  • The check-in is done through a window, which contains a plexiglass pane as spit protection and a hatch.
  • Every visitor must provide a Corona self-assessment as part of the check-in process. You will receive the form with the voucher or on site.
  • Payment is made as cashless as possible.
  • The waiting room and shop is closed to visitors. Shop items can be purchased at the check-in window.
  • There are references to the corona-related regulations in advance and on site.
  • The factory tours are carried out with buses.
  • Wearing of masks is compulsory on the buses and during the tour (qualified mask, FFP2 mask recommended). Please bring your mask with you. Otherwise, masks are also available at cost price at the checkin.
  • It is obligatory to wear a FFP2 mask or a mask with the same or higher protection (§12 of the national regulation) during the rides in the tour bus or bus of the factory tour.
  • Compliance with the obligation to wear a mask and the distance control is monitored by the security guard, who accompanies the group throughout.
  • A distance regulation in the buses is currently not mandatory, as is the case with public transport, but the buses will not be fully occupied.
  • We clean the equipment used for the tour (personal walkers) with disinfectant before and after each use. You are welcome to use your private headphones with a 3.5 mm jack plug.
  • If, as a visitor, you are unable to take part in the tour due to missing ID documents or stays in the corresponding areas or due to illness, the tour fee is still due. Cancellation free of charge is possible up to 14 days in advance.
  • The schedule and visits to the hall can also change at short notice. Due to the size of the plant and the inspection points outside the halls, the tour can still be carried out and you will get an insight into the world of Airbus.
  • Due to the lower number of people and the higher expenses, the tour price is increased by 5 euros compared to the regular tour.
  • Stay healthy and enjoy your visit to the factory.
  • The Tours are under the 3 G Regulation from Hamburg

Programme | Exclusive Tour in Hamburg

Exclusive Tour in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the plant with the Tour Bus or a rented or private bus of the group (The bus driver may not join the tour and must remain in the bus).
  • Tour and film in the visitor room
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Bustour thru the Airbus plant, for example to the production areas for wide-body aircraft (A330, A350 or A380)
  • Transfer back to the main entrance

Special arrangement Hamburg

  • For your safety there are distance and hygiene rules as well as a mask obligation (qualified mask, recommendation FFP2 mask) during the whole tour.
  • There is the obligation to wear a FFP2 mask or a mask with the same or higher protection (§12 of the state regulation) in the tour bus or bus of the factory tour and indoors.

(Subject to change), Duration approximately 2.5 hours.

Programme | School Classes Tour in Hamburg

School Classes Tour in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the plant with rented or private bus of the group (The bus driver may not join the tour and must remain in the bus. This tour requires a bus and is not possible without one.)
  • Tour and film in the visitor room
  • Plant tour on foot through the final assembly of A318/A319/A320/A321 Tour
  • Bustour thru the Airbus plant, for example to the production areas for wide-body aircraft (A330, A350 or A380)
  • Transfer back to the main entrance

 

Before the tour we need a complete class list stamped by the school with date of birth. We need the exemption from liability for each pupil. Minimum age: as an exception not 14 years but 4. Class up to 9. Class. An accompanying adult must be present for every 12 children. (Subject to change). Duration approximately 2-2.5 hours

Programme | Note on the A380

Note on the A380

The A380 will be in service for many years to come. Airbus has delivered the last A380 in 2021, which means that you will not normally see an A380 on the tour. In addition to the aircraft of the "Single Aisle" families, we also endeavour to show our guests the production of the "Wide-Body" aircraft A330, A350 or the former production facilities of the A380). We expressly reserve the right to make changes to the itinerary and tour points.

Programme | Aviation Tour in Bremen

Aviation Tour in Bremen

  • Check-in at the foyer of the main entrance of Airbus (Airbus-Allee 1, 28199 Bremen)
  • If necessary parking is available on the premises for groups with their own or rented bus. The bus driver must then participate in the tour and is free of charge, please register name and details!
  • Tour through the plant. Introduction in the exhibition room.
  • Visit of the wings and flap manufacture and assembly
  • Possible visit  to the component manufacture

(Subject to change), duration 2 - 2,5 hours.

Programme | Plant Tour in Stade

Site Tour in Stade

  • Check-in at the Airbus plant gate ( Airbus-Strasse 2, 21684 Stade)
  • Visit to the various production halls in Stade 

(Subject to change), duration approximately 2 hours.

Programme | Changes to the process

Changes to the process

Changes are possible for exclusive tours:

Ship arrival or departure from the Airbus pier (Hamburg only)
Shortened tours or tours with special topics

You can buy vouchers for an Airbus factory tour around the clock in our voucher shop and pay conveniently via PayPal. You can freely define the value of the voucher yourself. 

FAQ

What can I use a voucher for?

  • Vouchers can be redeemed for an Airbus plant tour in Hamburg, Bremen and Stade. 
  • They are neither personal nor date-bound and can be redeemed on any day. 

How can I pay for the voucher?

  • By Paypal or by advance payment (bank transfer).

How do I receive the voucher?

  • The voucher will be sent to you in digital form by email after receipt of payment.

This is how you redeem your voucher:

  • Vouchers can be redeemed within the scope of online bookings, by email, or via our contact form. 
  • Any number of vouchers can be redeemed per booking up to the total price, 
  • Vouchers can be redeemed up to the start of the booked guided tour.
  • Please avoid redeeming them directly at the check-in as this may cause delays. 

How long is my voucher valid?

  • Vouchers are valid and released for redemption immediately after receipt of your payment. Their redeemability is limited in time and ends after 3 years on 31. December of the calendar year. 
  • It is not possible to extend the validity of the voucher. 

Can I redeem my voucher after booking?

  • A retroactive redemption of vouchers after booking is generally possible before the start of the booked tour. Please contact us by email or via our contact form.

Can I redeem several vouchers for one booking?

  • Several vouchers can be redeemed per booking. This is possible until the voucher value reaches the tour price.

I had to cancel my booking. Can I use my voucher again?

  • If a booking is cancelled, the voucher already redeemed on this booking can be used again as long as the cancellation fee is not incurred, otherwise the voucher would be used to settle it.

I have rebooked. Will my voucher be transferred to the new booking?

  • If the booking number of the tour does not change, the voucher remains valid and is taken into account in the rebooking. 
  • However, if the booking number changes in the course of the rebooking, the voucher can be transferred to the new booking. Please contact us by email or via our contact form.

Routes and pauses

Please note that the site tour is mostly on foot. The tour is not suitable for disabled people, older people and wheelchair users. There are no breaks or seating possibilities during the tour.

Meals

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

Buscharter & transport | Transport during guided tours for individual guests in Hamburg

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus) on the premises and walking. There are also stairs along the way. Depending on the tour the walking distance varies between 1-2 km.

Buscharter & transport | Guided tours for groups in Hamburg

Transport during guided tours for groups in Hamburg

The tours for groups in Hamburg are a combination of bus and walking. There are also stairs to be climbed. The distance varies depending on tour between 1-2 km. The regular Tour is including our Tour Bus. 
You can hire a bus or minibus from Globetrotter or provide your own bus with driver. In addition to your guests there must also be space for the driver who cannot participate in the tour and has to stay with his vehicle during the tour, also we need a space for a tourguide and a security officer per Group.
As a guideline, we can provide you with a minibus with driver for € 175,- or a coach from €300,- incl. VAT (subject to availability and seasonal variations) 

Please send your request for a vehicle to our reservation Team.

Buscharter & transport | Transport during the site tours in Bremen

Transport during the site tours in Bremen

The tours in Bremen are on foot. A bus or means of transport is not required. The distance is about 2 km.

Buscharter & transport | Transport during the site tours in Stade

Transport during the site tours in Stade

The tours are in Stade are on foot.
A bus or means of transport is not required.
The distance is about 1.5 -2 km.

B2B, advertising, promotions

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc).

Textbox Einleitungstext Kontakt

Do you need help with your AIRBUS booking? Do you need more information, or can't find what you're looking for? Whatever your concern, we're happy to help! Below you will find all the ways to contact us.

Überschrift Online Buchung




Online Booking

Textbox Online Buchung

The easiest way is to book online. Book a guided tour at your desired date:

> online booking <

Überschrift Hotline




Hotline

Hotline

Our service team can be reached from Monday to Friday (11 a.m. -1 p.m)

Tel.: +49 40 27842-261

Überschrift Email




Email

Textbox Kontakt-Feedbackformular

Überschrift Faxvorlage




Fax template

Textbox Faxvorlage

Registration form to download and print out: Fill out the form and fax it to the number given.

> Form fax template <

Überschrift Kontaktadresse




Contact address

Textbox Kontaktadresse

Globetrotter Erlebnis GmbH
Department Site Tours
Osterbekstr. 90a
22083 Hamburg

Layoutraster 100%




Terms of Service

In addition, the placement-and-contract-conditions-for-tours-trainings-and-transfers of Globetrotter Erlebnis GmbH apply, which you can view here (german only).

after booking - frequently asked questions

ID / security control

Please make sure you bring your original valid passport or child passport as otherwise you will not be allowed into the facility. Pupils/students/pensioner verification is necessary to check and receive the discount. Driving licenses or other documents or copies are not accepted for entering the site.

Arrival

You can find detailed directions under the respective location (Hamburg, Bremen, Stade).  If necessary we will be pleased to send you the instructions separately. In case of a booking you will receive the directions with the voucher shortly before your visit.

Arrival | Airbus Hamburg

Adress:
Kreetslag 7, 21129 Hamburg 

Finkenwerder and the Elbe tunnel are subject to significant traffic congestion. Please allow sufficient time for your arrival!

Pay attention to the current traffic reports. The construction work in front of and behind the Elbe tunnel can lead to considerable delays. Take this into account when planning your trip.

By car:
From the motorway A7, exit Waltershof, direction Finkenwerder, there follow the signs to Airbus Operations GmbH. A visitors car park is in the vicinity of the Airbus site. Follow the sign "Visitor Parking/Nesstor2 ", then the sign "Guests ".  This is located on the road Neßumfahrung, about 10 minutes walk from the main gate (the works bus does not bring you to the check-in! ).  You will receive a coin to exit the gate to the car park. 

By Coach:
Please note that outside the premises in Finkenwerder there is no official parking for coaches in case the driver wants to join the tour.  As an alternative (required on Saturdays) the bus can take the group into the site and park there. The driver must then stay with the bus until the end of the tour and take the group off the site. On Saturdays a dedicated/rented coach for the group is essential.  Please ensure that at stop in front of the entrance gate your passengers use the pavements and official crossings and do not walk on the roads. 

By train/bus:
From Hamburg-Altona railway station by taxi, or by bus 150 (direction Cranz) to Finkenwerder, stop "Airbus" an alternative is also "Airbus Kehre" outside the entrance (journey time 45 minutes).  For more information about the ferries, bus and train see www.hvv.de. The ferry link to Airbus pier is reserved exclusively for the Airbus employees, therefore you cannot use the harbour ferry line 68! There is an occasional indirect bus from Ruschpark pier  (ferry 64) to Airbus East Gate. The bus 150 goes from Finkenwerder ferry pier.

Arrival | Airbus Bremen

Arrival | Airbus Bremen

Adress:
Airbus-Allee 1, 28199 Bremen, Germany 

Arrival by car/coach

Motorway A1
Leave the highway at exit “Bremen-Arsten” (56) onto the feeder road (B6) into the direction of the airport (passes into “Neuenlander Straße”). Follow this road for approx. 5 km. Turn left at the traffic lights into “Paul-Feller-Straße”, follow this road for approx. 300 m and then turn left into “Cornelius-Edzard-Straße”. Turn left again after approx. 400 m to the Airbus main entrance (visitors’ reception).

Motorway A27 coming from Bremerhaven
Exit “Bremen-Überseestadt” (18) onto the feeder road “Freihäfen” (B6). Follow this road for approx. 6 km (the street passes into “Oldenburger Straße” after approx. 3 km). Take the exit “Bremen-Airportstadt” and follow this road onto highway A281. Exit “Bremen-Airportstadt” (7), turn right at the traffic lights and left at the next traffic lights into “Airbus-Allee” (direction Airbus). Drive straight on to the Airbus main entrance (visitors’ reception).

Federal Road B75 coming from Delmenhorst
Leave “Oldenburger Straße” (B75) at the exit “Bremen-Airportstadt”. Turn left and pass under the road overpass. Follow this road onto highway A281. Exit “Bremen-Airportstadt” (7), turn right at the traffic lights and left at the next traffic lights into “Airbus-Allee” (direction Airbus). Drive straight on to the Airbus main entrance (visitors’ reception).

Arrival by train
Leave the station concourse in the direction of the city and you will find public transport stops on the left of the forecourt. You can only buy tickets at the ticket dispensers and not from the driver. Take the line 6 tram heading to ”Flughafen/Airport” and disembark at “Flughafen/Airport”. Cross the adjoining park until you arrive at “Airbus-Allee”. Turn right onto this street and follow the road straight on to the Airbus main entrance (visitors’ reception). 

Walking from the airport
After leaving the airport terminal, cross the adjoining park until you arrive at “Airbus-Allee”. Turn right onto this street and follow the road straight on to the Airbus main entrance (visitors’ reception).

Arrival | Airbus Stade

Arrival | Airbus Stade

Adress:
Airbus-Straße 2, 21684 Stade

By car from the direction of Hamburg:
Take the A26 to Stade-Ost or Stade-Kaisereichen and then the B73 to the junction Ottenbecker Dam. Then turn into the Airbus Strasse. 

By car from direction Cuxhaven:
Take the B73 to Stade-Kaisereichen and then the B73 to the junction Ottenbecker Dam. Then turn into the Airbus Strasse.

Meeting point | Airbus Hamburg

Meeting point | Airbus Hamburg 

The Airbus site tours in Hamburg-Finkenwerder start in the office of Globetrotter travel agency in the Airbus "Periport", turn left from the main gate (East Gate), Kreetslag 7, 21129 Hamburg-Finkenwerder.

Meeting point | Airbus Bremen

Meeting point | Airbus Bremen

The Airbus site tours in Bremen start at the Airbus visitor reception building, Airbus-Allee 1, 28199 Bremen.

Meeting point | Airbus Stade

Meeting point | Airbus Stade

The Airbus plant tours start at Stade at the "Security office/reception", Airbus Strasse 2, 21684 Stade.

Start of tours

Please arrive 20 minutes before the tour at the meeting point.

Participant list

Please send us the complete participant list at the latest 14 days before the scheduled tour date with first and last names as well as nationality, date of birth, place of birth. Please make sure that you put your reservation number on the participant list! Please use our form or insert the Data into our online System. This data are only for the security check and the site security from Airbus. We delete this data 2 years later. Please have a look to the minimum age and the conditions for reductions.

Payment

The admissions fee has to be paid latest 14 days prior to the visit.

Advance Payment

For the advance payment transfer the admissions fee via bank wire transfer after receiving the Confirmation/Invoice:

Bank Institute: HypoVereinsbank
Company Name: Globetrotter Reisebüro GmbH
IBAN: DE 04 2003 0000 0609 9040 40
BIC/Swift: HYVEDEMM300

Please also state your name and booking number.

Payment via PayPal

You can pay via PayPal by selecting it during the booking process or by using the payment link in the confirmation email.

Pay secure and easy with PayPal. If you already have a PayPal Account, simply log-in. Should you be a new client, you can easily register for a new account.

When using PayPal: During the booking process, simply select PayPal as you payment option. After finishing your booking, select the PayPal Button, as you will not be redirected automatically.
Then a new secure page will open PayPal. Log-In and confirm the payment. You will be redirected back to your website and receive your booking confirmation.
Please find further information at www.paypal.com

Payment during Check-In

This option is only available for last-minute bookings (16 days before the tour or less).
Then you may pay the admissions fee during the check-in in cash or by credit card (Visa/Mastercard) in our Hamburg-Finkenwerder office. Reductions (e.g. student discount) will be checked there as well. In case the discounts don’t match the original booking adjustments will be made.
You will receive a new invoice if needed.

At our Bremen and Stade locations no payment on site is available. All payments must be done in advance via bank wire transfer or PayPal.

Changes to the booked persons and names

We give you the opportunity to change the number of people up to 14 days before the tour. An increase in the number of persons after the booking confirmation should immediately be confirmed with us because this is not always possible. After 14 days changes are not usually possible. Note that only previously registered and confirmed places before the 14 days deadline can be made available. Name changes (substitutes) in the period from 14 - 7 days before the tour are possible. We will close the lists of names and send them to the site 7 days before the tour. In the case of changes please send us a complete new version of your list of names or enter the changes in our customer area on the website.

Cancellation policy

Up to 14 days before the tour you can cancel free. In the case of later cancellation or part-cancellation 100% of the fees are due. For groups of 40 persons or more, the deadline for free complete cancellation is 4 weeks before the tour. From 14 days before the tour, the full fee for all those who are registered will be due. In case of no-shows, sickness, short-term cancellation or missing and/or invalid identity documents or missing participant data, the full amount is due per person

Weather & clothing

The tours take place on the site. You will be exposed to weather between the production halls. The guided tours take place throughout the year and in any weather, so we ask you to wear appropriate clothing. Please consider all-weather clothing for rain and wind. In the summer we recommend a hat and suggest you take a bottle of water on the tour. For the visit you need sturdy shoes (i.e. closed shoes, no sandals or flip flops). At some locations, safety overshoes and bump caps will be handed out and must be worn.

Luggage, lockers

There is no possibility to leave luggage in our office for space and insurance reasons. Do not take any luggage with you on the tour. Lockers are not available at the factory gates.

Catering

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

Airbus Shop | Lets Shop Airbus

  • The Airbus shop in our office in Hamburg-Finkenwerder is available to you for your purchase of Airbus souvenirs. There are models, pins, T-shirts and much more. Take advantage of the chance to buy your Airbus souvenir! The opening hours are at the start of the tour or Mon. -Fri. from 9:00 -17:30 
  • In Bremen you can buy Airbus articles in the Airport Bremen at Martinshof
  • In Stade there is no Airbus souvenir shop.

 

B2B, advertising, promotions

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc).

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Do you need help with your AIRBUS booking? Do you need more information, or can't find what you're looking for? Whatever your concern, we're happy to help! Below you will find all the ways to contact us.

Überschrift Online Buchung




Online Booking

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The easiest way is to book online. Book a guided tour at your desired date:

> online booking <

Überschrift Hotline




Hotline

Hotline

Our service team can be reached from Monday to Friday (11 a.m. -1 p.m)

Tel.: +49 40 27842-261

Überschrift Email




Email

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Überschrift Faxvorlage




Fax template

Textbox Faxvorlage

Registration form to download and print out: Fill out the form and fax it to the number given.

> Form fax template <

Überschrift Kontaktadresse




Contact address

Textbox Kontaktadresse

Globetrotter Erlebnis GmbH
Department Site Tours
Osterbekstr. 90a
22083 Hamburg

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Terms of Service

In addition, the placement-and-contract-conditions-for-tours-trainings-and-transfers of Globetrotter Erlebnis GmbH apply, which you can view here (german only).