You can buy vouchers for an Airbus factory tour around the clock in our voucher shop and pay conveniently via PayPal. You can freely define the value of the voucher yourself.
What can I use a voucher for?
- Vouchers can be redeemed for an Airbus plant tour in Hamburg, Bremen and Stade.
- They are neither personal nor date-bound and can be redeemed on any day.
How can I pay for the voucher?
- By Paypal or by advance payment (bank transfer).
How do I receive the voucher?
- The voucher will be sent to you in digital form by email after receipt of payment.
This is how you redeem your voucher:
- Vouchers can be redeemed within the scope of online bookings, by email, or via our contact form.
- Any number of vouchers can be redeemed per booking up to the total price,
- Vouchers can be redeemed up to the start of the booked guided tour.
- Please avoid redeeming them directly at the check-in as this may cause delays.
How long is my voucher valid?
- Vouchers are valid and released for redemption immediately after receipt of your payment. Their redeemability is limited in time and ends after 3 years on 31. December of the calendar year.
- It is not possible to extend the validity of the voucher.
Can I redeem my voucher after booking?
- A retroactive redemption of vouchers after booking is generally possible before the start of the booked tour. Please contact us by email or via our contact form.
Can I redeem several vouchers for one booking?
- Several vouchers can be redeemed per booking. This is possible until the voucher value reaches the tour price.
I had to cancel my booking. Can I use my voucher again?
- If a booking is cancelled, the voucher already redeemed on this booking can be used again as long as the cancellation fee is not incurred, otherwise the voucher would be used to settle it.
I have rebooked. Will my voucher be transferred to the new booking?
- If the booking number of the tour does not change, the voucher remains valid and is taken into account in the rebooking.
- However, if the booking number changes in the course of the rebooking, the voucher can be transferred to the new booking. Please contact us by email or via our contact form.