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Site tour with hygiene regulations

We can finally start the popular factory tours at Airbus in Finkenwerder again!
We were able to find a good solution on how we could offer the tours again with slight changes from August 15, 2020. In the next few weeks, we will convert all tours into this "factory tour with hygiene regulation" with a 4 week lead-up to the tour date if the infection allows it.

When will the tour take place?

Monday to Saturday
First tour at 9:30, last tour at 16:10
Duration: approximately 2.5 hours

How does our tour work?

  • We go to the factory and, as usual, start with an introduction and a film in the first hall.
  • As usual, our tour guides will explain to you for 2.5 hours the processes of the extensive factory premises, from our bus, which we will accommodate with 24 instead of 50 guests.
  • This way you will continue to get a great and impressive insight into the world of Airbus, despite the restrictions.
  • A highlight of the tour remains, we visit the large halls in which the A380 will be equipped! Here it can happen that you will see other types of aircraft in the halls, because production is constantly changing.
  • For your safety, we have defined some distance and hygiene rules as well as a mask requirement during the tour. Leaving the bus only takes place during the introduction and inspection of the production areas for the wide-body aircraft. The mask may be removed from the film in the first factory hall, where the chairs are sufficiently far apart.
  • The shop and waiting room are still closed to visitors, if you want to purchase smaller items, go to our check-in window. We are happy about cashless payment!

Preise

per person € 29,90
Schoolchildren / students / senior citizens discount: € 3.00

Site tour with hygiene regulations

Corona-related information about the course of the tour:

  1. Disinfectant dispensers are available at check-in and you are welcome to use them.
  2. The check-in is done through a window, which contains a plexiglass pane as spit protection and a hatch.
  3. Every visitor must provide a Corona self-assessment as part of the check-in process. You will receive the form with the voucher or on site.
  4. Payment is made as cashless as possible.
  5. The waiting room and shop is closed to visitors. Shop items can be purchased at the check-in window.
  6. There are references to the corona-related regulations in advance and on site.
  7. The factory tours are carried out with buses.
  8. Mask wear is required on buses and during the tour. Please bring your mask with you. Otherwise, masks are also available at check-in at cost price.
  9. Compliance with the obligation to wear a mask and the distance control is monitored by the security guard, who accompanies the group throughout.
  10. A distance regulation in the buses is currently not mandatory, as is the case with public transport, but the buses will not be fully occupied.
  11. We clean the equipment used for the tour (personal walkers) with disinfectant before and after each use. You are welcome to use your private headphones with a 3.5 mm jack plug.
  12. If, as a visitor, you are unable to take part in the tour due to missing ID documents or stays in the corresponding areas or due to illness, the tour fee is still due. Cancellation free of charge is possible up to 14 days in advance.
  13. The schedule and visits to the hall can also change at short notice. Due to the size of the plant and the inspection points outside the halls, the tour can still be carried out and you will get an insight into the world of Airbus.
  14. Due to the lower number of people and the higher expenses, the tour price is increased by 5 euros compared to the regular tour.
  15. Stay healthy and enjoy your visit to the factory.

Programme for the Site Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor room
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Bustour thru the Airbus site, for example to the production areas for wide-body aircraft (A330, A350 or A380)
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Notice to A380

The A380 will be in service for many years to come. As announced in March 2019, Airbus plans the final delivery for 2021. As before, we do not guarantee an exterior tour of an A380 on our factory tour. Besides the aircraft of the "Single Aisle" families, we also try to present the production of the "Wide-Body" aircraft to our guests. This can be the A330, A350 or an A380. We always reserve the right to make changes to the itinerary and the inspection points of our tour.

Changes in the tour Programm only as exclusive tour.

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus) on the premises and walking. There are also stairs along the way. The distance varies depending on tour between 1-2 km.

  • Minimum age 14 years (no exceptions).
  • Guided tours are not suitable for wheelchair users and people with mobility problems.
  • Please wear closed, sturdy shoes.
  • Video and audio recordings, as well as mobile phones are not allowed in the factory. Mobile phones are to be switched off throughout the tour.
  • The instructions of the tour guide or works security is always to be followed.
  • During the tour visitors may not leave the group. If you absent yourself from the group and works security have to be involved, you will be charged the costs.
  • At the beginning of the tour identification badges and in some cases a personal audio guide will be issued. At the end of the visit both must be returned to the tour guide fully intact. Should we issue you with an audio device, you can use your own headphones with 3.5 mm jack plug.
  • Touching aircraft components and/or the aircraft is not permitted. Smoking, eating and drinking is not allowed in the halls. Pets are not accepted.
  • Guests who are intoxicated,are alcoholized (0.0 thousandth) or whose safety cannot be guaranteed for other reasons, cannot participate in the tour. The access to the site will be decided Airbus Security.
  • In areas of high noise level with the corresponding blue symbol, the use of ear protection equipment is mandatory. You can get this free of charge via the ear protector dispenser at the appropriate entrances. Airbus/Globetrotter assume no liability for loss of hearing if you do not correctly use this protection.
  • All commercial information of the Airbus group and its business partners which you may receive during the tour is to be kept confidential from third parties. This also applies to internal information, such as for technical and structural equipment, manufacturing methods and procedures.
  • All publications which are available after the factory tour, must be released by Airbus over the Globetrotter Travel Agency GmbH.
  • Airbus as a host and Globetrotter as promoters reserve the right to suspend or cancel tours without replacement even at short notice due to operational or security reasons. No charges will be made in this case, but also no damages can be claimed.

In the event of misconduct or disturbance Airbus/Globetrotter can also remove participants from the site during the tour. Airbus and/or Globetrotter do not accept liability for any damage of property and personal injury

Airbus COVID-19 REGULATIONS (Update 11.06.2021)

The following Airbus guideline is binding in connection with the coronavirus situation (COVID-19). The guideline applies to all Airbus locations. Dear colleagues, dear guests, In view of the current Corona situation (COVID-19), Airbus has decided to protect employees and guests that no factory tours will be held.

There will be no factory tours in Bremen and Stade till end of Jul 2021.

In Hamburg we can offer a special factory tour with hygiene regulations. This will always replace the regular factory tour as an alternative offer with a lead time of 4 weeks.

We currently have no tours until Jun 30th. Should guided tours be possible afterwards, we currently assume that only the special factory tour with hygiene regulations is possible in July and August.

Here with this link you can see the  COVID self-assessment which must be filled out and submitted before access. Unfortunately, we are currently unable to accept guests with "protective shields" instead of mouth-nose masks and people who cannot wear mouth-nose protection during the tour for medical reasons.

Note on the inner-German risk areas: With the decision of the management of Airbus Operations GmbH of 25.09.2020, the access restrictions do not apply - until further notice - to the inner-German areas. Subject to changes

 

 For all other areas that are mentioned in the form, you must not have had any contact with COVID 19 sufferers or suspected cases and that you have no symptoms of the disease. For self-isolation, there is alternatively a negative corona test that is no longer than 48 hours old. A refusal of access due to these regulations does not change the cancellation conditions.

How do we proceed?

In Bremen and Stade: We accept reservations after July 2021.  If it is not clear 16 days before the tour whether it can be carried out, we will inform the customer and cancel the tour.

In Hamburg, we rebook the guests at least 4 weeks in advance to the special factory tour with hygiene regulations, inform them about this and ask for their consent or offer a conversion into a voucher or free cancellation

If it is not clear 16 days before the tour whether it can be carried out, we will inform the customer and cancel the tour. In order to map everything as simply and unbureaucratically as possible, we convert bookings with a prepayment into a voucher, which can be redeemed for 3 years and of course can also be paid out if the guest does not want to go to Airbus in the next 3 years. We also inform customers about this.

When can the factory tours in Bremen and Stade or the normal factory tour in Hamburg be held again?

Unfortunately, we cannot provide any information on this, as it depends on the regulations of the federal states and Airbus. We will inform about this in our newsletter and recommend subscribing to it.

Bookings for guided tours after the above 16-day deadlines are expressly possible. 

We are already accepting reservations for 2021 and 2022. The Tours till 23. Dec. 2021 can be booked online or with our request form.

All information is subject to changes by Airbus or the authorities / national regulations.

  • Individuals 
  • Groups who, depending on the number of persons, may be allocated to different guides 
  • Minimum age 14 years (without exception) 
  • Valid original Passport required!
  • The guided tours are not suitable for wheelchair users and people with mobility problems (stairs must be climbed and no seating is available) 
  • For sites Stade and Bremen: Participants from non- EU countries may require a special permit. Please ensure that you have to inform us before booking.
  • Airbus site tours are not offered for resellers or travel agencies.

In the individual tour offers and in our fast-finder you can find free places without first having to book. Should no free tours be displayed, please change the period or reduce the number of places required. If your requested tour date is not displayed, it is already fully booked. On public holidays and between Christmas and New Year's Eve, there are no guided tours.
You can also send us a request. Through cancellations and reductions of reservations it may be that free places become available and you can book a tour e.g. 10-14 days before the date. We are also happy to add you to a waiting list, should your requested tour date already be fully booked.

In Hamburg  a maximum of only 25 participants is possible per tour guide. In Stade and Bremen a maximum of 20 participants is possible. Should your group consist of more than 20/15 persons, then the participants will be divided into several tour groups. Depending on circumstances on the day the tours can be either in parallel or staggered. In the case of small groups or single reservations we reserve the right to add additional participants to the group.  If you would like to have an exclusive group you can request this. 

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20/25 places on guided tours for individuals we always recommend first booking 20/25 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

You have the possibility to book a guided tour as an Exclusive Group. Then you can pay a flat rate for the maximum allowed number of participants for that tour. Your tour will not be filled with other people and you remain alone with your participants. Verified price reductions will be taken into account.

You have the possibility to book a guided tour as an Exclusive Group. Then you can pay a flat rate for the maximum allowed number of participants for that tour. Your tour will not be filled with other people and you remain alone with your participants. Verified price reductions will be taken into account.

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20/25 places on guided tours for individuals we always recommend first booking 20/25 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

In addition to German, guided tours are also available in English and French. Should you wish the tour to take place in French or English, this must be notified in advance.

Note that for the reduced rates a verification will be carried out and in its absence the normal price is to be paid. The normal price is also applicable for pre-booked "spare places".

Pupils/students/pensioner. Verification is necessary to check and receive the discount. Receipt of the discount depends not on the booking confirmation but on the on-site verification of the documentation.

Programme for the Site Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor room
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Bustour thru the Airbus site, for example to the production areas for wide-body aircraft (A330, A350 or A380)
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Notice to A380

The A380 will be in service for many years to come. As announced in March 2019, Airbus plans the final delivery for 2021. As before, we do not guarantee an exterior tour of an A380 on our factory tour. Besides the aircraft of the "Single Aisle" families, we also try to present the production of the "Wide-Body" aircraft to our guests. This can be the A330, A350 or an A380. We always reserve the right to make changes to the itinerary and the inspection points of our tour.

Changes to tour programme

In Exclusive tours changes are possible:

  • Ship arrival or departure from Airbus landing pier (only Hamburg)
  • Short guided tours or guided tours with special themes

Please note that the site tour is mostly on foot. The tour is not suitable for disabled people, older people and wheelchair users. There are no breaks or seating possibilities during the tour.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus) on the premises and walking. There are also stairs along the way. The distance varies depending on tour between 1-2 km.

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc).

Online booking

The easiest way is to book online.
Book a guided tour at your desired date:

 

online booking

Hotline

Our service team can be reached
from Monday to Friday (11 a.m. -1 p.m)

 

Tel.: +49 40 27842-261

Contact by email

Use our online form on this website

 

Contact form

Buchung per Fax

Application form for download and print:

 

Form Fax registration

Feedback

Please let us know your feedback, or read the feedback from other visitors.Feedback

Contact address

Globetrotter Erlebnis GmbH
Abteilung Werksführungen
Osterbekstr. 90a
22083 Hamburg

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH

Please make sure you bring your original valid passport or child passport as otherwise you will not be allowed into the facility. Pupils/students/pensioner verification is necessary to check and receive the discount. Driving licenses or other documents or copies are not accepted for entering the site.

You can find detailed directions under the respective location (Hamburg, Bremen, Stade).  If necessary we will be pleased to send you the instructions separately. In case of a booking you will receive the directions with the voucher shortly before your visit.

Arrival at the Airbus site in Hamburg

Adress:
Kreetslag 7, 21129 Hamburg 

Finkenwerder and the Elbe tunnel are subject to significant traffic congestion. Please allow sufficient time for your arrival!

Pay attention to the current traffic reports. The construction work in front of and behind the Elbe tunnel can lead to considerable delays. Take this into account when planning your trip.

By car:
From the motorway A7, exit Waltershof, direction Finkenwerder, there follow the signs to Airbus Operations GmbH. A visitors car park is in the vicinity of the Airbus site. Follow the sign "Visitor Parking/Nesstor2 ", then the sign "Guests ".  This is located on the road Neßumfahrung, about 10 minutes walk from the main gate (the works bus does not bring you to the check-in! ).  You will receive a coin to exit the gate to the car park. 

By Coach:
Please note that outside the premises in Finkenwerder there is no official parking for coaches in case the driver wants to join the tour.  As an alternative (required on Saturdays) the bus can take the group into the site and park there. The driver must then stay with the bus until the end of the tour and take the group off the site. On Saturdays a dedicated/rented coach for the group is essential.  Please ensure that at stop in front of the entrance gate your passengers use the pavements and official crossings and do not walk on the roads. 

By train/bus:
From Hamburg-Altona railway station by taxi, or by bus 150 (direction Cranz) to Finkenwerder, stop "Airbus" an alternative is also "Airbus Kehre" outside the entrance (journey time 45 minutes).  For more information about the ferries, bus and train see www.hvv.de. The ferry link to Airbus pier is reserved exclusively for the Airbus employees, therefore you cannot use the harbour ferry line 68! There is an occasional indirect bus from Ruschpark pier  (ferry 64) to Airbus East Gate. The bus 150 goes from Finkenwerder ferry pier.

Meeting point for Airbus tours in Hamburg

The Airbus site tours in Hamburg-Finkenwerder start in the office of Globetrotter travel agency in the Airbus "Periport", turn left from the main gate (East Gate), Kreetslag 7, 21129 Hamburg-Finkenwerder.

Please arrive 20 minutes before the tour at the meeting point.

Please send us the complete participant list at the latest 14 days before the scheduled tour date with first and last names as well as nationality, date of birth, place of birth. Please make sure that you put your reservation number on the participant list! Please use our form or insert the Data into our online System. This data are only for the security check and the site security from Airbus. We delete this data 2 years later. Please have a look to the minimum age and the conditions for reductions.

We give you the opportunity to change the number of people up to 14 days before the tour. An increase in the number of persons after the booking confirmation should immediately be confirmed with us because this is not always possible. After 14 days changes are not usually possible. Note that only previously registered and confirmed places before the 14 days deadline can be made available. Name changes (substitutes) in the period from 14 - 7 days before the tour are possible. We will close the lists of names and send them to the site 7 days before the tour. In the case of changes please send us a complete new version of your list of names or enter the changes in our customer area on the website.

Changes to tour programme

In Exclusive tours changes are possible:

  • Ship arrival or departure from Airbus landing pier (only Hamburg)
  • Short guided tours or guided tours with special themes

Up to 14 days before the tour you can cancel free. In the case of later cancellation or part-cancellation 100% of the fees are due. For groups of 40 persons or more, the deadline for free complete cancellation is 4 weeks before the tour. From 14 days before the tour, the full fee for all those who are registered will be due. In case of no-shows, sickness, short-term cancellation or missing and/or invalid identity documents or missing participant data, the full amount is due per person

The tours take place on the site. You will be exposed to weather between the production halls. The guided tours take place throughout the year and in any weather, so we ask you to wear appropriate clothing. Please consider all-weather clothing for rain and wind. In the summer we recommend a hat and suggest you take a bottle of water on the tour. For the visit you need sturdy shoes (i.e. closed shoes, no sandals or flip flops). At some locations, safety overshoes and bump caps will be handed out and must be worn.

There is no possibility to leave luggage in our office for space and insurance reasons. Do not take any luggage with you on the tour. Lockers are not available at the factory gates.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

The Airbus shop in our office in Hamburg-Finkenwerder is available to you for your purchase of Airbus souvenirs. There are models, pins, T-shirts and much more. Take advantage of the chance to buy your Airbus souvenir!
The opening hours are at the start of the tour or Mon. -Fri. from 9:00 -17:30 

In Bremen you can buy Airbus articles in the Airport Bremen at Martinshof

In Stade there is no Airbus souvenir shop.

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc).

Online booking

The easiest way is to book online.
Book a guided tour at your desired date:

 

online booking

Hotline

Our service team can be reached
from Monday to Friday (11 a.m. -1 p.m)

 

Tel.: +49 40 27842-261

Contact by email

Use our online form on this website

 

Contact form

Buchung per Fax

Application form for download and print:

 

Form Fax registration

Feedback

Please let us know your feedback, or read the feedback from other visitors.Feedback

Contact address

Globetrotter Erlebnis GmbH
Abteilung Werksführungen
Osterbekstr. 90a
22083 Hamburg

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH

Prefer to be as a Group?
You will be able to find this in our group offers.

Airbus COVID-19 REGULATIONS (Update 11.06.2021)

The following Airbus guideline is binding in connection with the coronavirus situation (COVID-19). The guideline applies to all Airbus locations. Dear colleagues, dear guests, In view of the current Corona situation (COVID-19), Airbus has decided to protect employees and guests that no factory tours will be held.

There will be no factory tours in Bremen and Stade till end of Jul 2021.

In Hamburg we can offer a special factory tour with hygiene regulations. This will always replace the regular factory tour as an alternative offer with a lead time of 4 weeks.

We currently have no tours until Jun 30th. Should guided tours be possible afterwards, we currently assume that only the special factory tour with hygiene regulations is possible in July and August.

Here with this link you can see the  COVID self-assessment which must be filled out and submitted before access. Unfortunately, we are currently unable to accept guests with "protective shields" instead of mouth-nose masks and people who cannot wear mouth-nose protection during the tour for medical reasons.

Note on the inner-German risk areas: With the decision of the management of Airbus Operations GmbH of 25.09.2020, the access restrictions do not apply - until further notice - to the inner-German areas. Subject to changes

 

 For all other areas that are mentioned in the form, you must not have had any contact with COVID 19 sufferers or suspected cases and that you have no symptoms of the disease. For self-isolation, there is alternatively a negative corona test that is no longer than 48 hours old. A refusal of access due to these regulations does not change the cancellation conditions.

How do we proceed?

In Bremen and Stade: We accept reservations after July 2021.  If it is not clear 16 days before the tour whether it can be carried out, we will inform the customer and cancel the tour.

In Hamburg, we rebook the guests at least 4 weeks in advance to the special factory tour with hygiene regulations, inform them about this and ask for their consent or offer a conversion into a voucher or free cancellation

If it is not clear 16 days before the tour whether it can be carried out, we will inform the customer and cancel the tour. In order to map everything as simply and unbureaucratically as possible, we convert bookings with a prepayment into a voucher, which can be redeemed for 3 years and of course can also be paid out if the guest does not want to go to Airbus in the next 3 years. We also inform customers about this.

When can the factory tours in Bremen and Stade or the normal factory tour in Hamburg be held again?

Unfortunately, we cannot provide any information on this, as it depends on the regulations of the federal states and Airbus. We will inform about this in our newsletter and recommend subscribing to it.

Bookings for guided tours after the above 16-day deadlines are expressly possible. 

We are already accepting reservations for 2021 and 2022. The Tours till 23. Dec. 2021 can be booked online or with our request form.

All information is subject to changes by Airbus or the authorities / national regulations.

  • Duration

    2,5 hours
  • Price

    ab 29,90
  • Age

    from 14
  • individual guests and small groups
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