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Site Tour Hamburg

On this tour, besides the A320 family, you will see the double-deck A380 wide-body aircraft which is customised in Hamburg and finally delivered to the customer. 

When will the tour take place?

Monday to Saturday
First tour at 9:30, last tour at 16:30
Duration: approximately 2.5 hours

Prices for Site Tour Hamburg

Prices per personCategory
€ 23,90Normal price
€ 20,90Pupil/student/pensioner with verification

Minimum age is 14 years.

Programme for the Site Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321 Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft.
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Changes in the tour Programm only as exclusive tour.

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus) on the premises and walking. There are also stairs along the way. The distance varies depending on tour between 1-2 km.     

  • Minimum age 14 years (no exceptions).
  • Guided tours are not suitable for wheelchair users and people with mobility problems. 
  • Video and audio recordings, as well as mobile phones are not allowed in the factory. Mobile phones are to be switched off throughout the tour.
  • The instructions of the tour guide or works security is always to be followed. 
  • During the tour visitors may not leave the group. If you absent yourself from the group and works security have to be involved, you will be charged the costs.
  • At the beginning of the tour identification badges and in some cases a personal audio guide will be issued. At the end of the visit both must be returned to the tour guide fully intact. Should we issue you with an audio device, you can use your own headphones with 3.5 mm jack plug. 
  • Touching aircraft components and/or the aircraft is not permitted. Smoking, eating and drinking is not allowed in the halls. Pets are not accepted.
  • Guests who are intoxicated or whose safety cannot be guaranteed for other reasons, cannot participate in the tour. The access to the site will be decided Airbus Security.
  • In areas of high noise level with the corresponding blue symbol, the use of ear protection equipment is mandatory. You can get this free of charge via the ear protector dispenser at the appropriate entrances. Airbus/Globetrotter assume no liability for loss of hearing if you do not correctly use this protection. 
  • All commercial information of the Airbus group and its business partners which you may receive during the tour is to be kept confidential from third parties. This also applies to internal information, such as for technical and structural equipment, manufacturing methods and procedures.
  • All publications which are available after the factory tour, must be released by Airbus over the Globetrotter Travel Agency GmbH. 
  • Airbus as a host and Globetrotter as promoters reserve the right to suspend or cancel tours without replacement even at short notice due to operational or security reasons. No charges will be made in this case, but also no damages can be claimed. 

In the event of misconduct or disturbance Airbus/Globetrotter can also remove participants from the site during the tour. Airbus and/or Globetrotter do not accept liability for any damage of property and personal injury

  • Individuals 
  • Groups who, depending on the number of persons, may be allocated to different guides 
  • Minimum age 14 years (without exception) 
  • Valid Passport required!
  • The guided tours are not suitable for wheelchair users and people with mobility problems (stairs must be climbed and no seating is available) 
  • Airbus site tours are not offered for resellers or travel agencies.

In the individual tour offers and in our fast-finder you can find free places without first having to book. Should no free tours be displayed, please change the period or reduce the number of places required. If your requested tour date is not displayed, it is already fully booked. On public holidays and between Christmas and New Year's Eve, there are no guided tours.
You can also send us a request. Through cancellations and reductions of reservations it may be that free places become available and you can book a tour e.g. 10-14 days before the date. We are also happy to add you to a waiting list, should your requested tour date already be fully booked.

In Hamburg  a maximum of only 25 participants is possible per tour guide. In Stade and Bremen a maximum of 20 participants is possible. Should your group consist of more than 20/15 persons, then the participants will be divided into several tour groups. Depending on circumstances on the day the tours can be either in parallel or staggered. In the case of small groups or single reservations we reserve the right to add additional participants to the group.  If you would like to have an exclusive group you can request this. 

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20/25 places on guided tours for individuals we always recommend first booking 20/25 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20/25 places on guided tours for individuals we always recommend first booking 20/25 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

In addition to German, guided tours are also available in English and French. Should you wish the tour to take place in French or English, this must be notified in advance.

Prices for Site Tour Hamburg

Prices per personCategory
€ 23,90Normal price
€ 20,90Pupil/student/pensioner with verification

Minimum age is 14 years.

Pupils/students/pensioner. Verification is necessary to check and receive the discount. Receipt of the discount depends not on the booking confirmation but on the on-site verification of the documentation.

Programme for the Site Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321 Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft.
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Changes to tour programme

In Exclusive tours changes are possible:

  • Ship arrival or departure from Airbus landing pier (only Hamburg)
  • Short guided tours or guided tours with special themes

Please note that the site tour is mostly on foot. The tour is not suitable for disabled people, older people and wheelchair users. There are no breaks or seating possibilities during the tour.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus) on the premises and walking. There are also stairs along the way. The distance varies depending on tour between 1-2 km.     

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc) .

Your contact to "Lets Visit Airbus"

Online Booking

Book a guided tour at your desired date:

online booking

Service Hotline

From outside germany you can reach us by phone on

Tel.: +49 4101 545053

Requests by Email

Use our online form on this website

contact form

Requests by Fax

Booking form for polling, to print and send back

download fax-form

Feedback

Send us your feedback, or read the feedbacks of other visitorsFeedback

Contact Adress

Globetrotter Reisebüro GmbH
Abteilung Werksführungen
Postfach 14 45
25404 Pinneberg

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH

Please make sure you bring your valid passport or child passport as otherwise you will not be allowed into the facility. Pupils/students/pensioner verification is necessary to check and receive the discount. Driving licenses or other documents are not accepted for entering the site.

You can find detailed directions under the respective location (Hamburg, Bremen, Stade).  If necessary we will be pleased to send you the instructions separately. In case of a booking you will receive the directions with the voucher shortly before your visit.

Arrival at the Airbus site in Hamburg

Adress:
Kreetslag 7, 21129 Hamburg 

Finkenwerder and the Elbe tunnel are subject to significant traffic congestion. Please allow sufficient time for your arrival!

By car:
From the motorway A7, exit Waltershof, direction Finkenwerder, there follow the signs to Airbus Operations GmbH. A visitors car park is in the vicinity of the Airbus site. Follow the sign "Visitor Parking/Nesstor2 ", then the sign "Guests ".  This is located on the road Neßumfahrung, about 10 minutes walk from the main gate (the works bus does not bring you to the check-in! ).  You will receive a coin to exit the gate to the car park. 

By Coach:
Please note that outside the premises in Finkenwerder there is no official parking for coaches in case the driver wants to join the tour.  As an alternative (required on Saturdays) the bus can take the group into the site and park there. The driver must then stay with the bus until the end of the tour and take the group off the site. On Saturdays a dedicated/rented coach for the group is essential.  Please ensure that at stop in front of the entrance gate your passengers use the pavements and official crossings and do not walk on the roads. 

By train/bus:
From Hamburg-Altona railway station by taxi, or by bus 150 (direction Cranz) to Finkenwerder, stop "Airbus" an alternative is also "Airbus Kehre" outside the entrance (journey time 45 minutes).  For more information about the ferries, bus and train see www.hvv.de. The ferry link to Airbus pier is reserved exclusively for the Airbus employees, therefore you cannot use the harbour ferry line 68! There is an occasional indirect bus from Ruschpark pier  (ferry 64) to Airbus East Gate. The bus 150 goes from Finkenwerder ferry pier.

Meeting point for Airbus tours in Hamburg

The Airbus site tours in Hamburg-Finkenwerder start in the office of Globetrotter travel agency in the Airbus "Periport", turn left from the main gate (East Gate), Kreetslag 7, 21129 Hamburg-Finkenwerder.

Please arrive 20 minutes before the tour at the meeting point.

Please send us a complete list of participants with names, nationality, date of birth and place of birth, and address not later than 14 days before the start of the event. The booking number must be entered on the list. Please use our template or enter the data directly into the customer area on the website. The data will be exclusively used for works security by Airbus and not processed or controlled by Globetrotter. Please note the minimum age and the arrangements for discounts. Changes in the number of people in the Participant List result in no change of the booking. 

The price must be received no later than 14 days before the tour on our account  number:

609904040 at HypoVereinsbank
bank code 200 300 00,
account holder: Globetrotter Travel Agency GmbH
IBAN DE 04 2003 0000 0609 9040 40
BIC/Swift: HYVEDEMM300  .
Please enter the name of the group and your confirmation number! 

We recommend you use our Paypal payment facility in the customer area of our website. 

For short notice bookings (less than 16 days before the tour)  cash payment in our office in Hamburg-Finkenwerder is possible before the guided tour. Reductions will be verified at the check-in and then compared to your payment. If the allocation of the confirmed persons differs from  the evidence, we will correct the payment/invoice. You can then receive a receipt. 

At the Bremen and Stade sites we have no payment possibilities. All payments must  be made by bank transfer or Paypal.

We give you the opportunity to change the number of people up to 14 days before the tour. An increase in the number of persons after the booking confirmation should immediately be confirmed with us because this is not always possible. After 14 days changes are not usually possible. Note that only previously registered and confirmed places before the 14 days deadline can be made available. Name changes (substitutes) in the period from 14 - 7 days before the tour are possible. We will close the lists of names and send them to the site 7 days before the tour. In the case of changes please send us a complete new version of your list of names or enter the changes in our customer area on the website.

Changes to tour programme

In Exclusive tours changes are possible:

  • Ship arrival or departure from Airbus landing pier (only Hamburg)
  • Short guided tours or guided tours with special themes

Up to 14 days before the tour you can cancel free. In the case of later cancellation or part-cancellation 100% of the fees are due. For groups of 40 persons or more, the deadline for free complete cancellation is 4 weeks before the tour. From 14 days before the tour, the full fee for all those who are registered will be due. In case of no-shows, sickness, short-term cancellation or missing and/or invalid identity documents or missing participant data, the full amount is due per person

The tours take place on the site. You will be exposed to weather between the production halls. The guided tours take place throughout the year and in any weather, so we ask you to wear appropriate clothing. Please consider all-weather clothing for rain and wind. In the summer we recommend a hat and suggest you take a bottle of water on the tour.

There is no possibility to leave luggage in our office for space and insurance reasons. If possible do not take any luggage with you on the tour. Lockers are not available at the factory gates.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

The Airbus shop in our office in Hamburg-Finkenwerder is available to you for your purchase of Airbus souvenirs. There are models, pins, T-shirts and much more. Take advantage of the chance to buy your Airbus souvenir!
The opening hours are at the start of the tour or Mon. -Fri. from 9:00 -17:30 

In Bremen you can buy Airbus articles in the Globetrotter shop on the oposite, Airbus Allee 3, Open Mon.-Fri. from 9:30 - 15:00. 

In Stade there is no Airbus souvenir shop.

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc) .

Your contact to "Lets Visit Airbus"

Online Booking

Book a guided tour at your desired date:

online booking

Service Hotline

From outside germany you can reach us by phone on

Tel.: +49 4101 545053

Requests by Email

Use our online form on this website

contact form

Requests by Fax

Booking form for polling, to print and send back

download fax-form

Feedback

Send us your feedback, or read the feedbacks of other visitorsFeedback

Contact Adress

Globetrotter Reisebüro GmbH
Abteilung Werksführungen
Postfach 14 45
25404 Pinneberg

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH

Prefer to be as a Group?
You will be able to find this in our group offers.
  • Duration

    2,5 hours
  • Price

    ab 20,90
  • Age

    from 14
  • individual guests and small groups

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