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before booking - frequently asked questions, tips, regulations for visitors

  • Minimum age 14 years (no exceptions).
  • Guided tours are not suitable for wheelchair users and people with mobility problems. 
  • Video and audio recordings, as well as mobile phones are not allowed in the factory. Mobile phones are to be switched off throughout the tour.
  • The instructions of the tour guide or works security is always to be followed. 
  • During the tour visitors may not leave the group. If you absent yourself from the group and works security have to be involved, you will be charged the costs.
  • At the beginning of the tour identification badges and in some cases a personal audio guide will be issued. At the end of the visit both must be returned to the tour guide fully intact. Should we issue you with an audio device, you can use your own headphones with 3.5 mm jack plug. 
  • Touching aircraft components and/or the aircraft is not permitted. Smoking, eating and drinking is not allowed in the halls. Pets are not accepted.
  • Guests who are intoxicated or whose safety cannot be guaranteed for other reasons, cannot participate in the tour. The access to the site will be decided Airbus Security.
  • In areas of high noise level with the corresponding blue symbol, the use of ear protection equipment is mandatory. You can get this free of charge via the ear protector dispenser at the appropriate entrances. Airbus/Globetrotter assume no liability for loss of hearing if you do not correctly use this protection. 
  • All commercial information of the Airbus group and its business partners which you may receive during the tour is to be kept confidential from third parties. This also applies to internal information, such as for technical and structural equipment, manufacturing methods and procedures.
  • All publications which are available after the factory tour, must be released by Airbus over the Globetrotter Travel Agency GmbH. 
  • Airbus as a host and Globetrotter as promoters reserve the right to suspend or cancel tours without replacement even at short notice due to operational or security reasons. No charges will be made in this case, but also no damages can be claimed. 

In the event of misconduct or disturbance Airbus/Globetrotter can also remove participants from the site during the tour. Airbus and/or Globetrotter do not accept liability for any damage of property and personal injury

  • Individuals 
  • Groups who, depending on the number of persons, may be allocated to different guides 
  • Minimum age 14 years (without exception) 
  • The guided tours are not suitable for wheelchair users and people with mobility problems (stairs must be climbed and no seating is available) 
  • Airbus site tours are not offered for resellers or travel agencies.

In the individual tour offers and in our fast-finder you can find free places without first having to book. Should no free tours be displayed, please change the period or reduce the number of places required. If your requested tour date is not displayed, it is already fully booked. On public holidays and between Christmas and New Year's Eve, there are no guided tours.
You can also send us a request. Through cancellations and reductions of reservations it may be that free places become available and you can book a tour e.g. 10-14 days before the date. We are also happy to add you to a waiting list, should your requested tour date already be fully booked.

When do the aviation tours in Bremen take place?

Dates: Monday to Friday at 10:00 or 14:00
Duration: approx. 2 hours 
Language: 
german, other languages on request

In Bremen guided tours for groups are available from Monday to Friday at 10:00 or 14:00. The availability for dates in Bremen will not be displayed online. Please use the request form for this purpose.

Dates for specialist groups in Stade

In Stade guided tours for groups are available from Monday to Friday at 10:00 or 14:00. The availability for dates in Stade will not be displayed online. Please use the request form for this purpose.
In Stade tours are only available for specialist visitors.

In Hamburg and Bremen a maximum of only 20 participants is possible per tour guide. In Stade a maximum of 15 participants is possible. Should your group consist of more than 20/15 persons, then the participants will be divided into several tour groups. Depending on circumstances on the day the tours can be either in parallel or staggered. 

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20 places on guided tours for individuals we always recommend first booking 20 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

You have the possibility to book a guided tour as an Exclusive Group. Then you can pay a flat rate for the maximum allowed number of participants for that tour. Your tour will not be filled with other people and you remain alone with your participants. Verified price reductions will be taken into account.

Booking several part-groups/tours

When a booking is made for several part-groups you can request different starting times from us. We will check this  depending on the daily situation and tour types.
For reservations of more than 20 places on guided tours for individuals we always recommend first booking 20 places on one tour and then additional places. Thus you have the advantage that only on one tour are other guests booked.

In addition to German, guided tours are also available in English and French. Should you wish the tour to take place in French or English, this must be notified in advance.

Prices for Site Tour Hamburg for Groups

Prices per TourCategory
€ 398,-Normal price as an inclusive sum
per € 3,-Reduction per pupil/student/pensioner with verification
per € 3,-further Reduction for using the guest owned bus

* For 20 persons at the reduced rate the inclusive sum is 338 Euro and if we use the guest owned bus the regular sum is 338 Euro and reduced sum 278,- Euro.

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

Prices for Site Tour Hamburg

Prices per personCategory
€ 19,90Normal price
€ 16,90Pupil/student/pensioner with verification

Minimum age 14 years.

Note that for the reduced rates a verification will be carried out and in its absence the normal price is to be paid. The normal price is also applicable for pre-booked "spare places".

Prices for standard tours Hamburg

Prices per personCategory
€ 14,-Normal price
€ 11,-Pupil/student/pensioner with verification

Minimum age 14 years.

Prices for A380 combi-tour incl. tour bus

Prices per personCategory
€ 23,-Normal price
€ 20,-Pupil/student/pensioner with verification

Minimum age 14 years.

Prices for "Future by Airbus" Tour Hamburg

Prices per personCategory
€ 25,-Normal price
€ 21,-Pupil/student/pensioner with verification

Minimum age 14 years.

 

 

Prices for A380 combi-tour

Prices per TourCategory
€ 280,-Normal price as an inclusive sum
per € 3,-Reduction per pupil/student/pensioner with verification

* For 20 persons at the reduced rate the inclusive sum is 220 Euro

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

Prices for Shools Programme Hamburg

Prices per TourCategory
€ 220,-Flat rate for up to 20 People including accompanying adults


per 12 children an accompanying aduld is required.

Prices for an Exclusive tour in Hamburg

Prices per TourCategory
€ 280,-Normal price as an inclusive sum
per € 3,-Reduction per pupil/student/pensioner with verification

* For 20 persons at the reduced rate the inclusive sum is 220 Euro

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

Prices for an exclusive "Future by Airbus" tour in Hamburg

Prices per TourCategory
from € 500,-Normal price as an inclusive sum
per € 4,-Reduction per pupil/student/pensioner with verification

* For 20 persons at the reduced rate the inclusive sum is 420 Euro

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

If there are less than 2x 20 Guests some costs are higher.

Prices for a tour in Bremen

Prices per personCategory
€ 12,-Normal price
€ 9,-Pupil/student/pensioner with verification

Minimum age 14 years. Free places for groups are also not granted

Price for a Exclusive Tour in Bremen

Prices per TourCategory
€ 240,-Normal price as an inclusive sum
per € 3,-Reduction per pupil/student/pensioner with verification

* For 20 persons at the reduced rate the inclusive sum is 180 Euro

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 20 persons per tour group. Booking for several tour groups possible.

Prices for a tour in Stade

Prices per personCategory
€ 16,-Normal price
€ 12,-Pupil/student/pensioner with verification

Minimum age 14 years. Free places for groups are also not granted

Prices for an Exclusive tour in Stade

Prices per TourCategory
€ 240,-Normal price as an inclusive sum
per € 4,-Reduction per pupil/student/pensioner with verification

* For 15 persons at the reduced rate the inclusive sum is 180 Euro

note:
Minimum age 14 years old, free places for groups are also not granted. 
1 - 15 persons per tour group. Booking for several tour groups possible.

Pupils/students/pensioner. Verification is necessary to check and receive the discount. Receipt of the discount depends not on the booking confirmation but on the on-site verification of the documentation.

Programme for the Site Tour Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321 Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft.
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Programme for the site tour Hamburg for Groups

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with the Tour Bus or a rented or private bus of the group (The bus driver may not join the tour and must remain in the bus).
  • Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Programme for the Standard Tour in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor) (Kreetslag 7, 21129 Hamburg)
  • Security control
  • Transfer into the site with the works bus (groups with a hired bus or with their own bus.) Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Transfer back to the main entrance

Note: This tour does not currently include the A380. This subject will be addressed only in the visitor pavilion, with an overview of enlargement of the site and the complete product range. (Subject to change) Duration approximately 2.5 hours. or (Kreetslag 7, 21129 Hamburg)

Programme for the A380 combi-tour with tour bus in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with tour bus Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321 Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft.
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Programme for the A380 combi-tour for groups in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with rented or private bus of the group (The bus driver may not join the tour and must remain in the bus. This tour requires a bus and is not possible without one).
  • Tour and film in the visitor pavilion
  • Site tour on foot through the component assembly and final assembly of A318/A319/A320/A321
  • Tour of the A380 area with a visit to the fuselage structural assembly and   cabin equipping hangars of the A380 aircraft
  • Transfer back to the main entrance

(Subject to change), Duration approximately 2.5 hours.

Programme for the "Future by Airbus" Tour in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Shop at our Airbus Shop
  • Transfer into the site with our tour bus Visit to an Airbus engineering department on the future of flying 
  • Tour of the Airbus site on the topic of environment and sustainability
  • A short visit to a final assembly line of the A320 Family 
  • Transfer back to the main entrance

Important Note: The order of the visit programme is subject to change. For a guided tour of the production facilities please book one of the other Airbus factory tours. This is a special tour devoted to a specific topic. (Subject to change), Duration approximately 2-2.5 hours.

Programme for the tour for school classes in Hamburg

  • Check-in at the Airbus Periport, to the left of the main entrance "East gate" (Osttor)  (Kreetslag 7, 21129 Hamburg)
  • Transfer into the site with rented or private bus of the group (The bus driver may not join the tour and must remain in the bus. This tour requires a bus and is not possible without one.)
  • Tour and film in the visitor pavilion
  • Site tour on foot through the final assembly of A318/A319/A320/A321 Tour of the A380 area with a visit to the structural assembly of the A380 
  • Transfer back to the main entrance

Before the tour we need a complete class list stamped by the school with date of birth. We need the exemption from liability for each pupil. Minimum age: as an exception not 14 years but 4. Class up to 9. Class. An accompanying adult must be present for every 12 children. (Subject to change). Duration approximately 2-2.5 hours

Programme for the aviation tour in Bremen

  • Check-in at the foyer of the main entrance of Airbus ( Airbus-Allee 1, 28199 Bremen)
  • If necessary parking is available on the premises for groups with their own or rented bus. The bus driver must then participate in the tour and is free of charge, please register name and details!
  • Tour through the site. Introduction in the exhibition room.
  • Visit of the wings and flap manufacture and assembly
  • Possible visit  to the component manufacture and/or the Condor project and/or the A400M production

(Subject to change), duration approximately 2 hours.

Programme for the works tour in Stade

  • Check-in at the Airbus site gate ( Airbus-Strasse 2, 21684 Stade)
  • Visit to the various production halls in Stade 

(Subject to change), duration approximately 2 hours.

Changes to tour programme

In Exclusive tours changes are possible:

  • Ship arrival or departure from Airbus landing pier (only Hamburg)
  • Short guided tours or guided tours with special themes

Please note that the site tour is mostly on foot. The tour is not suitable for disabled people, older people and wheelchair users. There are no breaks or seating possibilities during the tour.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

Transport during guided tours for individual guests in Hamburg

The tours in Hamburg for individual guests are a combination of bus (Globetrotter tour bus or works bus) on the premises and walking. There are also stairs along the way. The distance varies depending on tour between 1-2 km.     

Transport during guided tours for groups in Hamburg

The tours for groups in Hamburg are a combination of bus and walking. There are also stairs to be climbed. The distance varies depending on tour between 1-2 km. You can hire a bus or minibus from Globetrotter or provide your own bus with driver. In addition to your guests there must also be space for the driver who cannot participate in the tour and has to stay with his vehicle during the tour. 
As a guideline, we can provide you with a minibus with driver for € 175,- or a coach from €300,- incl. VAT (subject to availability and seasonal variations) 

Please send your request for a vehicle to our reservation Team.

Transport during “Future by Airbus” tours in Hamburg

The themed tours for groups in Hamburg are a combination of bus and walking. There are also stairs to be climbed. The distance varies depending on the tour between 1-2 km. The tour buses on the “Future by Airbus” tours are equipped with TV screens. In this case the cost of the tour bus is included in the price.

Transport during the site tours in Bremen

The tours in Bremen are on foot. A bus or means of transport is not required. The distance is about 2 km.

Transport during the site tours in Stade

The tours are in Stade are on foot. A bus or means of transport is not required. The distance is about 1.5 -2 km.

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc) .

online booking

Book a tour for your requested date

to online booking

requests by email

Use our on-line form on this website

contact form

Feedback

Send und your feedback!

Feedback form

service hotline

If you can´t reach us on phone please contact us via email.

Tel.: 0900 5 247287

requests by fax

Booking form for polling, to print and send back:

download Fax form

contact adress

Globetrotter Reisebüro GmbH, department site tours, Postfach 14 45, 25404 Pinneberg, Germany

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH

after booking - frequently asked questions

Please make sure you bring your valid identity card or passport or child identity/passport as otherwise you will not be allowed into the facility. Pupils/students/pensioner verification is necessary to check and receive the discount. Driving licenses or other documents are not accepted for entering the site.

You can find detailed directions under the respective location (Hamburg, Bremen, Stade).  If necessary we will be pleased to send you the instructions separately. In case of a booking you will receive the directions with the voucher shortly before your visit.

Arrival at the Airbus site in Hamburg

Adress:
Kreetslag 7, 21129 Hamburg 

Finkenwerder and the Elbe tunnel are subject to significant traffic congestion. Please allow sufficient time for your arrival!

By car:
From the motorway A7, exit Waltershof, direction Finkenwerder, there follow the signs to Airbus Operations GmbH. A visitors car park is in the vicinity of the Airbus site. Follow the sign "Visitor Parking/Nesstor2 ", then the sign "Guests ".  This is located on the road Neßumfahrung, about 10 minutes walk from the main gate (the works bus does not bring you to the check-in! ).  You will receive a coin to exit the gate to the car park. 

By Coach:
Please note that outside the premises in Finkenwerder there is no official parking for coaches in case the driver wants to join the tour.  As an alternative (required on Saturdays) the bus can take the group into the site and park there. The driver must then stay with the bus until the end of the tour and take the group off the site. On Saturdays a dedicated/rented coach for the group is essential.  Please ensure that at stop in front of the entrance gate your passengers use the pavements and official crossings and do not walk on the roads. 

By train/bus:
From Hamburg-Altona railway station by taxi, or by bus 150 (direction Cranz) to Finkenwerder, stop "Airbus" an alternative is also "Airbus Kehre" outside the entrance (journey time 45 minutes).  For more information about the ferries, bus and train see www.hvv.de. The ferry link to Airbus pier is reserved exclusively for the Airbus employees, therefore you cannot use the harbour ferry line 68! There is an occasional indirect bus from Ruschpark pier  (ferry 64) to Airbus East Gate. The bus 150 goes from Finkenwerder ferry pier.

Arrival at the Airbus Bremen location

Adress:
Airbus-Allee 1, 28199 Bremen, Germany 

Arrival by car/coach:
Via the A7 from the direction of Berlin/Hanover. At the Walsroder junction on the A27 take the direction Bremen. Continue until you reach the motorway junction Bremen and then on the A1 (from Hamburg or Osnabrück direct A1) direction Bremen/Osnabruck to exit Arsten . Here, take the Neuenlander Strasse toward the airport. Follow this road to the next intersection (on the right-hand side is a Shell service station). There you turn left direction of Airport (Neuenlander Ring).  At the next set of traffic lights, turn left and continue on the Flughafendamm until the end. This takes you directly outside gate 1 of the Airbus site. 

Arrival by train:
Leave the station concourse in the direction of the city and you will find public transport stops on the left of the forecourt. Take tram line 6 in the direction of the airport and go to the last stop "Neuenlander Feld" and follow the road Cornelius-Edzard-Strasse until the Airbus-Allee and the,main entrance Gate 1. (You can only buy tickets at the ticket dispensers and not from the driver). 

Arrival at the Airbus site Stade

By car from the direction of Hamburg:
Take the A26 to Stade-Ost or Stade-Kaisereichen and then the B73 to the junction Ottenbecker Dam. Then turn into the Airbus Strasse. 

By car from direction Cuxhaven:
Take the B73 to Stade-Kaisereichen and then the B73 to the junction Ottenbecker Dam. Then turn into the Airbus Strasse.

Meeting point for Airbus tours in Hamburg

The Airbus site tours in Hamburg-Finkenwerder start in the office of Globetrotter travel agency in the Airbus "Periport", turn left from the main gate (East Gate), Kreetslag 7, 21129 Hamburg-Finkenwerder.

Meeting point for Airbus tours in Bremen

The Airbus site tours in Bremen start at the Airbus visitor reception building, Airbus-Allee 1, 28199 Bremen.

Meeting point for Airbus tours in Stade

The Airbus plant tours start at Stade at the "Security office/reception", Airbus Strasse 2, 21684 Stade.

Please arrive 15 minutes before the tour at the meeting point.

Please send us a complete list of participants with names, nationality, date of birth and place of birth, and address not later than 14 days before the start of the event. The booking number must be entered on the list. Please use our template or enter the data directly into the customer area on the website. The data will be exclusively used for works security by Airbus and not processed or controlled by Globetrotter. Please note the minimum age and the arrangements for discounts. Changes in the number of people in the Participant List result in no change of the booking. 

The price must be received no later than 14 days before the tour on our account  number:

609904040 at HypoVereinsbank
bank code 200 300 00,
account holder: Globetrotter Travel Agency GmbH
IBAN DE 04 2003 0000 0609 9040 40
BIC/Swift: HYVEDEMM300  .
Please enter the name of the group and your confirmation number! 

We recommend you use our Paypal payment facility in the customer area of our website. 

For short notice bookings (less than 16 days before the tour)  cash payment in our office in Hamburg-Finkenwerder is possible before the guided tour. Reductions will be verified at the check-in and then compared to your payment. If the allocation of the confirmed persons differs from  the evidence, we will correct the payment/invoice. You can then receive a receipt. 

At the Bremen and Stade sites we have no payment possibilities. All payments must  be made by bank transfer or Paypal.

We give you the opportunity to change the number of people up to 14 days before the tour. An increase in the number of persons after the booking confirmation should immediately be confirmed with us because this is not always possible. After 14 days changes are not usually possible. Note that only previously registered and confirmed places before the 14 days deadline can be made available. Name changes (substitutes) in the period from 14 - 7 days before the tour are possible. We will close the lists of names and send them to the site 7 days before the tour. In the case of changes please send us a complete new version of your list of names or enter the changes in our customer area on the website.

Up to 14 days before the tour you can cancel free. In the case of later cancellation or part-cancellation 100% of the fees are due. For groups of 40 persons or more, the deadline for free complete cancellation is 4 weeks before the tour. From 14 days before the tour, the full fee for all those who are registered will be due. In case of no-shows, sickness, short-term cancellation or missing and/or invalid identity documents or missing participant data, the full amount is due per person

The tours take place on the site. You will be exposed to weather between the production halls. The guided tours take place throughout the year and in any weather, so we ask you to wear appropriate clothing. Please consider all-weather clothing for rain and wind. In the summer we recommend a hat and suggest you take a bottle of water on the tour.

There is no possibility to leave luggage in our office for space and insurance reasons. If possible do not take any luggage with you on the tour. Lockers are not available at the factory gates.

Food is not included in the price. Visiting the Airbus canteens is not possible. We are pleased to offer for groups an arrangement in one of our partner restaurants in the vicinity.

The Airbus shop in our office in Hamburg-Finkenwerder is available to you for your purchase of Airbus souvenirs. There are models, pins, T-shirts and much more. Take advantage of the chance to buy your Airbus souvenir!
The opening hours are at the start of the tour or Mon. -Fri. from 9:00 -17:30 

In Bremen you can buy Airbus articles in the shop of  Martinshofes at Bremen Airport. 

In Stade there is no Airbus souvenir shop.

Airbus site tours are not for resellers or tour operators. The tours may also not be offered to the public in the media (newspapers, Internet, etc) .

online booking

Book a tour for your requested date

to online booking

requests by email

Use our on-line form on this website

contact form

Feedback

Send und your feedback!

Feedback form

service hotline

If you can´t reach us on phone please contact us via email.

Tel.: 0900 5 247287

requests by fax

Booking form for polling, to print and send back:

download Fax form

contact adress

Globetrotter Reisebüro GmbH, department site tours, Postfach 14 45, 25404 Pinneberg, Germany

General Terms and Conditions

Additional General Conditions for this booking see our German language document Vermittlungs-und-Vertragsbedingungen-zu-Fuehrungen-Trainings-und-Transfers (Procurement and terms of contract for tours, training and transfers) of the Globetrotter Travel Agency GmbH